Tim Hortons reducing service to only take-out, drive-thru and delivery

Restaurant Brands International Inc. says it's asking Canadian Tim Hortons owners to provide take-out, drive-thru and delivery only amid the COVID-19 pandemic.

Case Study: Tim Hortons

Wendy's, Google Train Next-Generation Order Taker: an AI Chatbot - WSJ

Restaurant Brands to upgrade 10,000 drive-thrus, 2020-10-28

Tim Hortons Q2 sales hit $2 billion mark for the first time

Tim Hortons Ground Coffee, 100% Arabica Medium Roast, 32.8 oz Canister

Fast-food restaurants do away with dining rooms

Fast-food chains like Taco Bell, Dunkin', and Panera are ditching dining areas for drive-thrus and mobile ordering.

Coronavirus pandemic takes huge bite out of Tim Hortons' sales as Canadians stay home

Tim Hortons pulls back on U.S. expansion amid franchisee fracas - BNN Bloomberg

Starbucks Goes From Sip and Stay to Grab and Go - The New York Times